This privacy policy is written for members who access CGSSSM through a mobile phone or other small device. It explains what member information may be used during mobile login, profile access, deposits, loans, payments, support, and account security activities.
When a member uses the service on mobile, the system may use the registered mobile number, member name, profile details, password, account status, branch mapping, loan records, deposit activity, payment history, and basic login or audit records needed to operate the service securely.
Member information is used to sign you in on mobile, show your account details, display loan and deposit information, support payment-related workflows, investigate account issues, and protect the system from unauthorized access or misuse.
Access may be limited to the member, authorized branch staff, administrators, support users, and audit or technical personnel who need the information to maintain accounts, resolve issues, or support lawful operational requirements.
Reasonable safeguards may include login controls, permission-based access, audit tracking, and limited staff visibility based on role. Members should also protect their own phone, keep passwords private, and avoid sharing account access with others.
This page is focused on the member mobile experience. If your phone number changes, your device is lost, or you suspect someone else accessed your member account, contact support or your branch team as soon as possible so the account can be checked.